Key Consultants

Robert Olsen Jr, Senior Consultant

Mr. Olsen is a Senior Consultant with The North Star Group, LLC and is a seasoned professional with over 42 years of experience in strategic planning, contract negotiation and administration, total quality management, project management, financial management, labor relations, operations and telecommunications engineering.

Prior to joining The North Star Group, Mr. Olsen was a Consultant for Verizon Communications based in Hunt Valley, MD where he was the primary liaison with the Maryland State Highway Administration and Baltimore and Howard County Public Works departments in the negotiation and implementation of right-of-way permitting to support Verizon’s Fiber to the Premise (FTTP) strategic initiative.

Mr. Olsen began his career with C&P Telephone continually progressing to more senior level positions in the areas of Engineering, Construction, Operations, IT and Operations Support. During the course of his career Mr. Olsen led his respective teams through multiple corporate integrations within C&P Telephone, Bell Atlantic, and ultimately Verizon Communications. During his nearly forty years with Verizon Mr. Olsen held numerous positions including: Director-Operations Assurance, Director-Field Operations/Enhanced Services and Director-Business Operations Support.

A brief summary of Mr. Olsen’s key accomplishments:

Officer and key member of executive team that developed and successfully implemented the business plan to create Verizon Connected Solutions; grew subsidiary to 3500 employees spanning six states and the District of Columbia
Successfully developed and implemented the strategic and tactical plans for Verizon Connected Solutions in MD, DC, and VA
Developed and implemented an Integrated Fundamental Planning process for OSP Engineering resulting in documented annual savings of $2M
Led Verizon Connected Solutions development and establishment of a successful ISO 9001-2000 certified system
Developed a Business Performance Analysis process that was widely adopted by various business units within Verizon Communications

Mr. Olsen attended various Business Management courses at Loyola College, Baltimore, MD. Mr. Olsen is also a certified Quality Education System Instructor from the Verizon Quality Institute and a graduate of the Leaders of Management program from the Wharton School of Business at the University of Pennsylvania.

Mr. Olsen also serves/served in the following external, civic organizations:

Chairman of the Board - Leadership Baltimore County
Secretary – Catonsville Community College Foundation Board
Executive Committee Member – Baltimore County Chamber of Commerce
Executive Board Member – Towson Development Corporation
Appointed Member – Baltimore County Private Industry Council
Business Advisory Committee Member – Towson University’s Center for Suburban and Regional Studies
Appointed Member – Greater Baltimore Advance Technology Committee

Andrew Fleming, Senior Consultant

Mr. Fleming is a Senior Consultant with The North Star Group, LLC and is a seasoned professional with over 27 years of experience in strategic planning, personnel and financial management, supply chain management, and process development and improvement.

Prior to joining The North Star Group, Mr. Fleming was Executive Vice President for Quality Cleaning Corporation based in Manhattan, NY where he managed the day-to-day operations to include financial planning and management, personnel management, contract administration, and sales.

Mr. Fleming began his career with the United States Army as a commissioned officer. During his nearly thirty years in the United States Army he held the following positions: Adjutant General - 25th Infantry Division, Deputy Director, Political – Military Affairs, Plans and Policy Directorate of the Organization of the Joint Chiefs of Staff, Executive Officer to the Assistant Secretary of the Army for Manpower & Reserve Affairs, Director NATO Orientation Course and National Defense University.

A brief summary of Mr. Fleming’s key accomplishments:

Developed and implemented academic program and associated curriculum for mid- to senior-level officers in preparation for NATO assignment
Streamlined administrative organization of 25th Infantry Division resulting in 8.5% productivity improvement
Achieved 19% increase in Sales during first year at Quality Cleaning Corporation
Completed two tours of Vietnam with the United States Army Headquarters - Vietnam and the United States Army Support Command - Da Nang

Mr. Fleming graduated from Ripon College, Ripon, Wisconsin with a Bachelor of Arts degree. In addition, Mr. Fleming has a Master of Science degree from the University of Southern California, Los Angeles, California. Mr. Fleming is also a graduate of the Adjutant General Officer course, Army Command and Staff College and the Army War College.

James R.C. Miller, Senior Consultant

Mr. Miller is a 1955 graduate of the US Military Academy. He later earned a BS in Civil Engineering and a MS in Nuclear Engineering from the University of Michigan. His doctorate was awarded by George Washington University.

He has extensive experience in Engineering, Project Management and Contract Administration gained over twenty years’ service with the Corps of Engineers and the Atomic Energy Commission (AEC). He also served as a Research Director at the USG Corporation Research Center where his responsibilities included fire research and construction systems product development and testing..

While working for the AEC as a Project Engineer, he participated in the development of mobile nuclear power plants. He was responsible for project management, systems engineering and laboratory research activities, including material testing and nondestructive test methods.

He later directed the nuclear engineering program at the US Military Academy at West Point, NY. In this capacity, he taught reactor design, shielding and thermo-dynamic design, and directed research projects involving engineering applications of nuclear radiation.

Subsequently, he directed the Army Nuclear Power Program and was responsible for nuclear power plant operation and decommissioning, the training of all military land-based nuclear power plant operators, and non-nuclear energy research for Army posts.

Mr. Miller’s experience includes construction usage of explosives and the design and construction of airfields and highways as well as reinforced concrete, steel and timber structures. He also taught senior-level courses in structural analysis and steel design at West Point.

As Chicago District Engineer for the Corps of Engineers, he was responsible for the rehabilitation of mass concrete locks and dams on the Inland Waterway System in Illinois and Wisconsin, repair and maintenance of harbor structures, development of water resource projects, and emergency construction operations during floods and natural disasters.

Mr. Miller is a registered Professional Engineer in Illinois and Michigan. He is a member of the American Society for Testing and Materials (ASTM), American Nuclear Society, the Society of American Military Engineers, the national honor society of Phi Kappa Phi and has been a certified Plant Engineer of the American Institute of Plant Engineers.

Key Advisors

Newt Fowler, Partner - Rosenberg/Martin/Funk/Greenberg, LLP
Vince Nesline, Managing Partner - Stoy, Malone