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ABOUT THE NORTH STAR GROUP, LLC

Key Personnel

Robert Olsen, Managing Partner

Mr. Olsen is a co-founder of The North Star Group, LLC and an experienced professional with over 12 years experience in general management, operations, engineering, and finance.

Prior to founding The North Star Group, Mr. Olsen was Vice President Program Management & Corporate Services for Broadwing Communications based in Austin, Texas.  In this role Mr. Olsen was responsible for managing network infrastructure, product development, customer implementation and strategic initiatives on a nationwide scale.  Additionally, Mr. Olsen had responsibility for the Corporate Quality Management System and integration of corporate acquisitions and mergers.

Mr. Olsen began his career in the 82nd Airborne Division, United States Army.  Upon completing his enlistment obligation Mr. Olsen was employed at Verizon Communications where he achieved the level of Regional Engineering Manager.  Following his tenure at Verizon he went on to hold several mid- to senior-level positions with Corvis Corporation in the areas of Field Operations, Technical Services, Project Management, Quality Assurance, Information Technology, and Global Education Services.

A brief summary of Mr. Olsen’s key accomplishments:

  • Led successful integration of Broadwing Communication’s acquisition of Focal Communications achieving annual synergies of $25-30M; combined annual 2005 revenues of approximately $880M
  • Implemented corporate wide Business Process Reengineering program for Broadwing Communications resulting in significant improvement in key performance indicators across all functional areas
  • Featured in the June, 2005 edition of Telephony magazine for his role in leading the development of Broadwing’s Voice over IP product offering
  • Led Corvis’ Technical Services team to a successful ISO9001-2000 certification
  • Led development and implementation of formalized Project Management system for Broadwing Communications
  • Directly and/or indirectly led the development and implementation of over 75 major projects in the areas of infrastructure, product development, acquisitions, and strategic customers

Mr. Olsen graduated from Towson University, Towson, Maryland with a Bachelor of Science degree in Liberal Arts.  In addition, Mr. Olsen has a Master of Science in Information and Telecommunication Systems and a Master of Business Administration from Johns Hopkins University, Baltimore, Maryland.  Mr. Olsen is certified as a Project Management Professional (PMP) by the Project Management Institute and has attended several executive leadership programs at the Wharton School of Business at the University of Pennsylvania.

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Michael Shveda, Managing Partner

Mr. Shveda is a co-founder of The North Star Group, LLC and is a seasoned professional with over 26 years experience in project and program management, operations and engineering.

Prior to founding The North Star Group, Mr. Shveda was Director Program Management for Broadwing Communications based in Austin, Texas where he led the development and implementation of the project management processes which increased the PMO maturity level several stages.  In this role Mr. Shveda was responsible for managing network infrastructure, product development, and strategic initiatives on a nationwide scale.  Additionally, Mr. Shveda was responsible for a significant first with the offering of both Layer 2 and Layer 3 Virtual Private Network (VPN) services on a new Converged Services Network based on Multiprotocol Label Switching (MPLS).

Mr. Shveda began his career with the Naval Air Systems Command (NAVAIR) and received successive promotions culminating in the role of Senior Project Engineer for both the Navy’s F/A-18 Fighter Aircraft and Sparrow Missile System programs.  Following his employment at NAVAIR Mr. Shveda was a Program Manager at the Federal Aviation Administration (FAA).  In this role he served as the Product Team Leader for multiple cross-functional teams responsible for successfully delivering the following key communications programs: Voice Switching and Control System, Air/Ground Communications, NADIN II Packet Switching Network, Low Density Communications Links, and the Data Multiplexing Network.  Following his tenure at the FAA Mr. Shveda went on to hold several mid-level positions with Corvis Corporation in the areas of Project and Program Management.

A brief summary of Mr. Shveda’s key accomplishments:

  • Led the definition and development of the F/A-18 E/F next generation fighter specification
  • Led the design and deployment of the F/A-18 joint U.S./Canadian $200M Radar Upgrade program
  • Author of “Who’s Going to Project Manage This?” published by Aardvark Global Plublishing Co.
  • Led the development and implementation of new product offerings for VoIP and MPLS services using fast track rapid prototyping
  • Developed and implemented a formalized Project Management system for both the Corvis Corporation and Broadwing Communications
  • Led the deployment of the “World’s First All-Optical” telecommunications nationwide network
  • Led Corvis’ Program Management team’s development and establishment of a successful ISO 9001-2000 certified project management system
  • Instrumental in the implementation of the Integrated Product Development System (IPDS) for Project Management at the FAA

Mr. Shveda graduated with honors from the University of Tennessee, Knoxville, Tennessee with a Bachelor of Science degree in Aeronautical Engineering.  In addition, Mr. Shveda has a Master of Science in Technology of Management from American University, Washington, DC.  Mr. Shveda is certified as a Project Management Professional (PMP) by the Project Management Institute and a graduate of the Department of Defense (DOD) Defense Systems Management College.

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Robert Olsen Jr, Senior Consultant

Mr. Olsen is a Senior Consultant with The North Star Group, LLC and is a seasoned professional with over 42 years of experience in strategic planning, contract negotiation and administration, total quality management, project management, financial management, labor relations, operations and telecommunications engineering.

Prior to joining The North Star Group, Mr. Olsen was a Consultant for Verizon Communications based in Hunt Valley, MD where he was the primary liaison with the Maryland State Highway Administration and Baltimore and Howard County Public Works departments in the negotiation and implementation of right-of-way permitting to support Verizon’s Fiber to the Premise (FTTP) strategic initiative.

Mr. Olsen began his career with C&P Telephone continually progressing to more senior level positions in the areas of Engineering, Construction, Operations, IT and Operations Support.  During the course of his career Mr. Olsen led his respective teams through multiple corporate integrations within C&P Telephone, Bell Atlantic, and ultimately Verizon Communications.  During his nearly forty years with Verizon Mr. Olsen held numerous positions including:  Director-Operations Assurance, Director-Field Operations/Enhanced Services and Director-Business Operations Support.

A brief summary of Mr. Olsen’s key accomplishments:

  • Officer and key member of executive team that developed and successfully implemented the business plan to create Verizon Connected Solutions; grew subsidiary to 3500 employees spanning six states and the District of Columbia
  • Successfully developed and implemented the strategic and tactical plans for Verizon Connected Solutions in MD, DC, and VA
  • Developed and implemented an Integrated Fundamental Planning process for OSP Engineering resulting in documented annual savings of $2M
  • Led Verizon Connected Solutions development and establishment of a successful ISO 9001-2000 certified system
  • Developed a Business Performance Analysis process that was widely adopted by various business units within Verizon Communications

Mr. Olsen attended various Business Management courses at Loyola College, Baltimore, MD.  Mr. Olsen is also a certified Quality Education System Instructor from the Verizon Quality Institute and a graduate of the Leaders of Management program from the Wharton School of Business at the University of Pennsylvania. 

Mr. Olsen also serves/served in the following external, civic organizations:

  • Chairman of the Board - Leadership Baltimore County
  • Secretary – Catonsville Community College Foundation Board
  • Executive Committee Member – Baltimore County Chamber of Commerce
  • Executive Board Member – Towson Development Corporation
  • Appointed Member – Baltimore County Private Industry Council
  • Business Advisory Committee Member – Towson University’s Center for Suburban and Regional Studies
  • Appointed Member – Greater Baltimore Advance Technology Committee

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Andrew Fleming, Senior Consultant

Mr. Fleming is a Senior Consultant with The North Star Group, LLC and is a seasoned professional with over 27 years of experience in strategic planning, personnel and financial management, supply chain management, and process development and improvement.

Prior to joining The North Star Group, Mr. Fleming was Executive Vice President for Quality Cleaning Corporation based in Manhattan, NY where he managed the day-to-day operations to include financial planning and management, personnel management, contract administration, and sales.

Mr. Fleming began his career with the United States Army as a commissioned officer.  During his nearly thirty years in the United States Army he held the following positions: Adjutant General - 25th Infantry Division, Deputy Director, Political – Military Affairs, Plans and Policy Directorate of the Organization of the Joint Chiefs of Staff, Executive Officer to the Assistant Secretary of the Army for Manpower & Reserve Affairs, Director NATO Orientation Course and National Defense University.

A brief summary of Mr. Fleming’s key accomplishments:

  • Developed and implemented academic program and associated curriculum for mid- to senior-level officers in preparation for NATO assignment
  • Streamlined administrative organization of 25th Infantry Division resulting in 8.5% productivity improvement
  • Achieved 19% increase in Sales during first year at Quality Cleaning Corporation
  • Completed two tours of Vietnam with the United States Army Headquarters - Vietnam and the United States Army Support Command - Da Nang

Mr. Fleming graduated from Ripon College, Ripon, Wisconsin with a Bachelor of Arts degree.  In addition, Mr. Fleming has a Master of Science degree from the University of Southern California, Los Angeles, California.  Mr. Fleming is also a graduate of the Adjutant General Officer course, Army Command and Staff College and the Army War College.

Key Advisors

Newt Fowler, Partner -  Rosenberg/Martin/Funk/Greenberg, LLP
Vince Nesline, Managing Partner -  Stoy, Malone

Clients

Armada Consulting Group

Community College of Baltimore County
School of Applied and Information Technology

Strategic Partners

The Ventura Group
Georgetown Consulting
Anapasoft

News & Events

Press Releases

July 22nd 2006 - The North Star GroupSM Announces Publishing of 'Who’s Going to Project Manage This?...PREParation for Success' and Availability of PREP Project Tool v1.0

July 13th 2006 - Anapasoft and The North Star GroupSM launch integrated offering of Project Management solutions and team collaboration tools

News

What's Next in 2006: Project Management Five biggest project challenges for 2006.
"Project management ain't what it used to be. From who's on the team and where team members... "

The Process Behind the Product
"This is the story of how a service is born. Spanning a little more than six months, it reveals not only the intricacies of introducing a new offering..."

When Failure Is Not an Option
"Five years ago, almost half of A.G. Edwards' IT projects were late and over budget. Now it boasts an 88 percent project success rate. How did it do that?"

Making IT Portfolio Management a Reality
"The CIO Executive Council shares strategies, tips and insights on making IT portfolio management a reality."

Using the Project Management Office (PMO) to Support Your Business Objectives
"A recent article in CIO magazine quoted business advisory firm, Hackett Group, for saying the "Use of a Project Management Office [PMO] is another key to achieving world-class..."

Contact Us

info@northstargroupllc.com
111 South Calvert Street, Suite 2700
Baltimore, MD 21202
410-385-5220

Satellite Office
8550 Lee Higway, Suite 450
Farifax VA 22031




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